Tag Archives: Total Quality

Impact Of Total Quality Management On The Performances Of An Organization (A Case Study Of Shell Nigeria Exportation (Snepco) ABSTRACT As regards to this topic, TOTAL QUALITY MANAGEMENT (TQM) it goes on reviewing the better ways of improving productivity, product quality, and deliver services. Organizations that adopt the concept of …

Effect of total quality management (tqm) on manufacturing sector’s performance in nigeria. (a case study of cadbury nigeria plc) ABSTRACT This study is designed to determine the effect of Total Quality Management (TQM) on manufacturing sector’s performance in Nigeria, using Cadbury Nigeria Plc, As A Case Study. This topic came …

An Assessment Of Total Quality Management (Tqm) Impacts On Banks Performance In Nigeria (A Case Study Of First Bank Nigeria Plc.) ABSTRACT The purpose of this study is to gain a better understanding of the theoretical and empirical relationship between Total Quality Management and some measure of banking performance. (Profitability, …

The Impact Of Total Quality Management On The Performance Of The Banking Industry Of Nigeria ( A Case Study Of First Bank) ABSTRACT The study examined the impact of TQM on the performance of First Bank, using Uyo branch as a case study. The primary and secondary sources of data …

AN EXAMINATION OF THE CHALLENGES IN IMPLEMENTING TOTAL QUALITY MANAGEMENT (TQM) IN THE HOSPITALITY INDUSTRY IN CALABAR  A STUDY OF CHANNEL VIEW HOTEL, CALABAR. (BUSINESS MANAGEMENT)   CHAPTER ONE INTRODUCTION 1.1 Background of the study Total Quality Management (TQM) is considered an important driving force because it has captured the …

IMPACT OF TOTAL QUALITY MANAGEMENT PRACTICES ON CUSTOMER RETENTION AND SATISFACTION   CHAPTER ONE INTRODUCTION 1.1   BACKGROUND TO THE STUDY Total quality management practice is a firm-wide management philosophy of continuously improving the quality of the products/services/processes by focusing on the customers’ needs and expectations to enhance customer retention, satisfaction …

IMPACT OF TOTAL QUALITY MANAGEMENT PRACTICES ON CUSTOMER RETENTION AND SATISFACTION   CHAPTER ONE INTRODUCTION 1.1   BACKGROUND TO THE STUDY Total quality management practice is a firm-wide management philosophy of continuously improving the quality of the products/services/processes by focusing on the customers’ needs and expectations to enhance customer retention, satisfaction …

THE IMPACT OF THE TOTAL QUALITY MANAGEMENT (TQM) ON PRODUCTIVITY (A CASE STUDY OF DIAMOND BANK, LTD OWERRI) ABSTRACT As regards to this topic, TOTAL QUALITY MANAGEMENT (TQM) it goes on reviewing the better ways of improving productivity, product quality, and deliver services. Organizations that adopt the concept of total …

PARADIGM FOR TOTAL QUALITY MANAGEMENT IN BUILDING MAINTENANCE OPERATION Title page Approval page Certification Dedication Acknowledgement Abstract Table of contents List of tables List of figures CHAPTER ONE: 1.0 INTRODUCTION 1.1 Background of the study 1.2 Statement of the problem 1.3 Statement of the objectives 1.4 Research questions 1.5 Research …

AN APPROACH TO APPLICATION OF TOTAL QUALITY MANAGEMENT IN BUILDING MAINTENANCE OPERATION Title page Approval page Certification Dedication Acknowledgement Abstract Table of contents List of tables List of figures CHAPTER ONE: 1.0 INTRODUCTION 1.1 Background of the study 1.2 Statement of the problem 1.3 Statement of the objectives 1.4 Research …