Tag Archives: total quality management in banking industry

An Assessment Of Total Quality Management (Tqm) Impacts On Banks Performance In Nigeria (A Case Study Of First Bank Nigeria Plc.) ABSTRACT The purpose of this study is to gain a better understanding of the theoretical and empirical relationship between Total Quality Management and some measure of banking performance. (Profitability, …

The Impact Of Total Quality Management On The Performance Of The Banking Industry Of Nigeria ( A Case Study Of First Bank) ABSTRACT The study examined the impact of TQM on the performance of First Bank, using Uyo branch as a case study. The primary and secondary sources of data …