Tag Archives: Total Quality Management

Total Quality Management And Organisational Performance (Case Of The Promise Fast Food, Portharcourt

TOTAL QUALITY MANAGEMENT AND ORGANISATIONAL PERFORMANCE ( CASE OF THE PROMISE FAST FOOD, PORTHARCOURT                                                                  CHAPTER ONE      INTRODUCTION BACKGROUND OF STUDY  In 2003, as a result of international pressure and as a condition for the lifting of UN sanctions Nigeria agreed to adopt economic reforms and to work towards …

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Total quality management in banking industry a case study of first bank of nigeria plc. Diamond bank limited and allstates trust bank plc

TOTAL QUALITY MANAGEMENT IN BANKING INDUSTRY A CASE STUDY OF FIRST BANK OF NIGERIA PLC. DIAMOND BANK LIMITED AND ALLSTATES TRUST BANK PLC TABLE OF CONTENT CHAPTER ONE 1.0              Introduction/background of the study 1.1              Brief History of the company under study 1.2              Statement of the problem 1.3              Objective of the study 1.4              Hypothesis formulation 1.5              Significance of …

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