IMPACT OF TOTAL QUALITY MANAGEMENT PRACTICES ON CUSTOMER RETENTION AND SATISFACTION Format: Ms Word Document Pages: 81 Price: N 3,000 Chapters: 1-5 Get the Complete Project CHAPTER ONE INTRODUCTION 1.1 BACKGROUND TO THE STUDY Total quality management practice is a firm-wide management philosophy of continuously improving the quality of the …
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IMPACT OF TOTAL QUALITY MANAGEMENT PRACTICES ON CUSTOMER RETENTION AND SATISFACTION Format: Ms Word Document Pages: 81 Price: N 3,000 Chapters: 1-5 Get the Complete Project CHAPTER ONE INTRODUCTION 1.1 BACKGROUND TO THE STUDY Total quality management practice is a firm-wide management philosophy of continuously improving the quality of …
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