BUREAUCRACY AS A TOOL FOR EFFECTIVE PERFORMANCE IN A PUBLIC SECTOR
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CHAPTER ONE
1.0 BACKGROUND OF THE STUDY
1.1 INTRODUCTION
The performances of most organizations both private and public section are mostly depend in organization structure.
Bureaucracy in any organization brings efficiency and effectiveness to that organization design. Bureaucracy was popularized by max Weber in 1922 in his work the theory of social and economic organization.
According to him “bureaucracy means office power” because it adapted its name from French, “Bureau” in French means office, while ‘cracy” being anglicized Greek work for power.
The two words now join together (bureaucracy) means office power, max Weber became father of the day, he gave definite meaning to that organization system.
Bureaucracy which is the same with public service organization is characterized with high degree of specialization between the service and department.
The Bureaucracy approach to organization design is highly intended to control the affairs of organization structure by ensuring a high level of predictability in every worker’s behaviors.
Through the application of general rules and procedures, the bureaucracy system ensures that the workers and as well as the customer of the public services receives fair treatment.
Bureaucracy as the traditional approach to public services postulates a system based on the legitimacy of controls by the superior and obligation of obedience by its nature and enforced by a system of sanction or rewards.
1.2 STATEMENT OF THE PROBLEM
As bureaucracy is a tool for effective performance in the public sector, effort are not made to set pace not tempo for measurement, type and basic uses of organization relevant for varying level of effectiveness and efficiency requirement in the organization. This study is therefore, intended to solve the problem.
However, the empirical investigation of the study was based on the academic situation using Kwara State Polytechnic as a case study.
