THE EFFECT OF ADMINISTRATIVE CONTROL ON THE EXECUTIVES IN IMO STATE :A CASE OF IMO STATE CIVIL SERVICE
TABLE OF CONTENTS
Title page i
Certification ii
Acknowledgement iii
Dedication iv
Abstract v
Table of content viii
Chapter one
1.1 introduction 1
1.2 statement of problem 4
1.3 purpose of the study 5
1.4 relevant research questions 6
1.5 research hypotheses 7
1.6 significance of the study 6
1.7 scope and limitation of the study 9
1.8 brief history of guaranty trust bank plc 9
1.9 definition of terms 10
Chapter two:
Literature review
2.1 concept of industrial conflict 13
2.2 sources of industrial conflict 14
2.3 external strategies of conflict resolution 18
2.4 consequences of industrial conflict 20
2.5 role of trade union in industrial conflict 22
2.6 industrial action/weapon 23
2.7 resolution machineries 24
2.8 external resolution 25
2.9 stages of international resolution machineries 28
2.10 conflict management 30
2.11 ways of reporting conflict 32
2.12 issues which may lead to conflict 33
Chapter three
Research methodolgy
3.0 introduction 36
3.1 research design 36
3.2 area of study 36
3.3 description of the study population 37
3.4 sampling size determination 37
3.5 description of data collection instrument 39
3.6 analytical procdure 39
3.7 coding procedure 40
Chapter four
Data presentation and analysis
4.0 introduction 42
4.1 analysis of respondent bio-data 43
4.2 analysis of individual questions 46
4.3 testing of hypothesis 51
Chapter five
Summary, conclusion and recommendation
5.1 summary of findings 57
5.2 conclusion 59
5.3 recommendation 60
5.4 suggestion for union studies 61
Biblography 63
Questionnaire 64
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