computer hardware skills required of nd secretaries in imo state.

This study was conducted to ascertain the computer hardware skills required of ND secretaries in Imo state.  The population of this study was formed using the students in secretarial Administration in federal Polytechnic Nekede Owerri.  Questionnaires were also designed and distributed.  It was found that ND secretaries should acquire all these computer hardware skills, as the knowledge of these skills make for accuracy, speed and high productivity in the execution of their duties.  In conclusion, computer hardware skills are very important to ND secretaries so that they will not find it difficult when they get employment…

TABLE OF CONTENT

CHAPTER ONE

INTRODUCTION

1.1              Background of the study

1.2              Statement of the problem

1.3              Significance of the study

1.4              Purpose of the study

1.5              Research questions

1.6              Delimitation of the study

CHAPTER TWO

REVIEW OF RELATED LITERATURE

2.1              Who is a secretary

2.2       The role of a secretary in the industry

2.3       The concept of skill

2.4              Interpersonal skills

2.5              Human relations theory/skills

2.6              The expectant interpersonal skills of a secretary

2.7              Impact of management – Boss perception on secretaries performance

2.8              Summary of review of related literature

CHAPTER THREE

METHODOLOGY

3.1              Design of the study

3.2              Population of the study

3.3              Sample and sampling techniques

3.4              Description of the instrument used

3.5              Validity of the instrument

3.6              Administration and collection of instrument

3.7              Data analysis.

CHAPTER FOUR

PRESENTATION AND ANALYSIS OF DATA

4.1              Analysis of research question

4.2              Research question 1

4.3              Research question 2

4.4              Research question 3

4.5              Research question 4

CHAPTER FIVE

DISCUSSION OF FINDINGS, CONCLUSION AND RECOMMENDATIONS

5.1              Discussion of findings

5.2              Conclusions

5.3              Recommendations

References

Appendixes

Appendixes 1 questionnaire

Appendixes 2 Introduction letter.

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