MARKETING CONCEPT AS A TOOL OF IMPROVING CUSTOMER SERVICES LEVEL IN COMMERCIAL BANKS
(A CASE STUDY OF COMMERCIAL BANK IN OWERRI)
Table of Content
Title Page
Approval Page
Dedication
Acknowledgement
AbstractChapter One
1.0 Introduction
1.1 Background Of The Study
1.2 Statement Of Problem
1.3 Need For The Study
1.4 Scope And Limitation Of Study’
1.5 Significance Of The Study
1.6 Definition Of Terms
Approval Page
Dedication
Acknowledgement
AbstractChapter One
1.0 Introduction
1.1 Background Of The Study
1.2 Statement Of Problem
1.3 Need For The Study
1.4 Scope And Limitation Of Study’
1.5 Significance Of The Study
1.6 Definition Of Terms
Chapter Two
2.0 Review Of Related Literature
Chapter Three
3.1 Design Of The Study
3.2 Selection Of Population
3.3 Development Of Research Material
3.4 Research Procedure
3.5 Treatment Of Data
Chapter Four
4.0 Presentation, Analysis And Interpretation Of Data
Chapter Five
5.0 Summary Of Finding
5.1 Conclusion
5.2 Recommendation
References
Appendix
