The Impact Of Efficient Service Delivery To The Growth And Profitability Of Banks (A Case Study Of Uba Bank.)

THE IMPACT OF EFFICIENT SERVICE DELIVERY TO THE GROWTH AND PROFITABILITY OF BANKS (A CASE STUDY OF UBA BANK.)

 

Title page
Approval page
Dedication
Acknowledgement
Abstract
Table of content

CHAPTER ONE
1.0 INTRODUCTION

1.1 Background of study
1.2 Statement of study
1.3 Purpose of study
1.4 Significant of the study
1.5 Scope of the study
1.6 Limitation of the study
1.7 Definitions of terms.

CHAPTER TWO
2.0 LITERATURE REVIEW

2.1 Development of leadership for administrative purpose
2.2 The concept of leadership
2.3 Theories of leadership
2.4 Trait theory
2.5 Contingeny theory
2.6 Authoritarian style
2.6.1 Democratic or participative style
2.6.2 Louses fair style
2.7 Essence and qualities of a leader
2.7.1 Dedication
2.8 Ability to make effective decision
2.8.0 Ability to communicate effectively
2.8.1 Ability to practice the act of human relation
2.8.2 Ability to motivabte subordinate
2.8.3 Factors that affect the performance of a leader
2.9 Forces in the leader
2.9.0 Forces in the subordinate
2.9.1 Forces in the situation
2.9.2 Results of peer leadership
2.9.3 Tardiness and absentecism
2.9.4Suggestion and Grievance report
2.10 Strike and possible closure

CHAPTER THREE
3.0 RESEARCH DESIGN AND METHODOLOGY

3.1 Introduction
3.2 Resear ch design
3.3 Sources/method of data collection
3.4 Population and sample size
3.5 Sample technique
3.6 Validity and reliability of measuring instrument
3.7 Method of data analysis

CHAPTER FOUR
4.0 PRESENTATION AND ANALYSIS OF DATA

4.1 Introduction
4.2 Presentation of data
4.3 Analysis of data
4.5 Interpretation

CHAPTER FIVE
5.0 SUMMARY, CONCLUSION AND RECOMMENDATION

5.1 Introduction
5.2 Summary of finding
5.3 Conclusions recommendations
References
Appendix

About admin

Check Also

Problems And Prospects Of Local Government Finance In Nigeria (a Comparative Case Study Of Enugu North And Enugu South Local Government Area)

Problems And Prospects Of Local Government Finance In Nigeria (a Comparative Case Study Of Enugu …

 Problems In Monetary Policy Implementation By Central Bank Of Nigeria (cbn)

 Problems In Monetary Policy Implementation By Central Bank Of Nigeria (cbn) Format: Ms Word Document …

Problems Of Banking Services Among Commercial Institution In Nigeria (a Case Study Of New Nigeria Bank Plc)

Problems Of Banking Services Among Commercial Institution In Nigeria (a Case Study Of New Nigeria …

The Role Of Financial Management A Corporate Orgnaization A Case Study Of Nicon Insurance Company Limited Enugu, Enugu State

The Role Of Financial Management A Corporate Orgnaization A Case Study Of Nicon Insurance Company …

The Role Of Financial Management A Corporate Orgnaization A Case Study Of Nicon Insurance Company Limited Enugu, Enugu State

The Role Of Financial Management A Corporate Orgnaization A Case Study Of Nicon Insurance Company …

Shortage Of Human Resources In Government Establshment Problems And Solutions (a Case Study Of Ministry Of Finance And Economic Planning Enugu State)

Shortage Of Human Resources In Government Establshment Problems And Solutions (a Case Study Of Ministry …

Leave a Reply

Your email address will not be published. Required fields are marked *